Remind customers who haven't book in a while
4. . In today's busy society, many people simply forget to schedule their regularly-occurring appointments. Why not remind them with a friendly e-mail? As with the aforementioned appointment reminders, some online scheduling systems can automatically send out reminders to clients after a specific time has elapsed between appointments. It's a perfect way to keep the lines of communication open with clients, as well as help keep appointment slots full today and into the future.
Keeping its appointment slots full need not be an expensive or complicated endeavor. With a little technology and creativity, a massage practice can achieve this goal while nurturing a loyal and happy customer base at the same time.
Eric Richard is the senior public relations specialist for Appointment-Plus, a provider of massage office software that has booked over 110 million appointments and reservations. Launched in 2001, Appointment-Plus was the industry pioneer in online scheduling software, utilizing the software-as-a-service (SaaS) business model since its inception. Today, Appointment-Plus is the worldwide leader in mobile and online scheduling software with three million appointments booked every month and nearly a billion dollars in commerce conducted annually through its system. Its Scheduling Cloud API also enables larger organizations to build custom applications on the powerful Appointment-Plus engine, while its integrated Marketplace allows businesses to easily interface with Microsoft Outlook Calendar, Google Calendar, Constant Contact, QuickBooks and other popular business tools to help businesses and organizations manage their operations more effectively, productively and successfully.
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